Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
This notice applies to all information collected or submitted on the City of Fort Smith website. On some pages, you can pay for service, make requests, and view account activity. The types of personal information collected at these pages are:
We use the information you provide about yourself when placing a payment only to complete that payment. We do not share this information with outside parties except to the extent necessary to complete that transaction.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to maintain your Utility Billing account or your Accounts Receivable account online. Information you submit on our website will not be used for any other purpose.
We use non-identifying and aggregate information to better design our website and to share with vendors. For example, we may tell a vendor that X number of individuals paid their bills online, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
You can access all your personally identifiable information that we collect online and maintain by logging onto your account and clicking "My Accounts". We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have other questions or concerns about these privacy policies, please call us at (479) 784-2262 or send us an email at customerservice@FortSmithAR.gov